So we spent the past few weeks asking questions to small business owners about the challenges they face with staffing. The results were very interesting. Most small businesses do struggle to staff when there is a surge in business but they don't want to have someone do it full time.
Are missed appointments seen as a problem?
Do you have complaints about missed calls?
Do you lose business due to missed calls?
Do you have a receptionist available to answer the phone?
This information tells us is that companies are struggling with how to better serve their customer needs. What impact is this having on their businesses? What does it do to their bottom line?
We'd love to hear from you at our website at www.wemicrostaff.com about the struggles you are having as businesses and where you need staffing help.
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